1389 Oakfield Dr Brandon, FL 33511 | bill@communityinsgroup.com
Community Insurance Group
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Frequently Asked Insurance Questions in Brandon & Tampa Bay, FL area

Q: What are your office hours?

A: Our office hours are 8:30 am to 5:00 pm Monday through Friday.

Q: Which credit cards do your insurance carriers accept?

A: Most of our insurance carriers accept Visa and MasterCard as well as debit cards that bear the Visa or MasterCard logo.

Q: Can I make my monthly payments in the office?

A: Your payment goes directly to your insurance carrier, or you can call out office and we will process your payment with your insurance carrier.

Q: Can I make a change on my policy over the phone?

A: In most cases yes we can make changes on your insurance policy over the phone. However there are some changes that require a written request or an inspection of your auto, home or commercial property. In all cases you must speak to one or our representatives when requesting policy changes.

Q: When will my coverage begin?

A: Your policy can go into effect at any time as needed including same day activation.

Q: Do I have to come into your office to start my policy?

A: Your auto insurance policy is the only one that requires coming into our office. Your home and commercial property accounts can be activated by fax or email

Q: What do I need to bring with me when I take out an auto policy?

A: Please bring registrations for all vehicles, proof of current insurance (if applicable), and a copies of your drivers licenses for all operators, proof of homeownership (if applicable),
Please watch our videos to learn more about why insurance rates increase and the difference between Sinkhole Loss Coverage and Catastrophic Ground Collapse Coverage.